I'm not the one to ask, that's for sure. What I can tell you is that I was having trouble with mine a while back and a friend told me that my memory was full of junk and I had to go in and clear some of the crap out.

Here are the instructions he gave me:

"Go to Start, Settings, Control Panel. Click on Control Panel, then double click Internet Options. This brings up the Internet Properties dialogue box. It has tabs on top, and when it opens, it should be on the first tab that says General, go down to where it says Temporary Internet Files, and click the Delete Files button. A warning box will come up that asks if you really want to do this. There is also a little box you can check to delete all offline content. Check that box and then click OK. If you have never done this before, it may take a few minutes. This is where all of your memory went. You need to do this once a week or so. These files are hidden on your hard drive, so you don't see them with Explorer."

Another way you can tell if it is your computer, is go to Desk Top and go to the icon for your Computer. Or where ever you find it. Click on that, and a dialogue box comes up with tabs at the top. Click on Properties. It will show a bunch of stuff but one of things it should show is at what capacity your computer is running or something like that. Anyway, it is expressed as a percentage. Your computer should be running at better than 73% for good performance. 80% is better.

Mine is running at 62-65% some times, and I can't get a thing done. Today it is not too bad, who knows why? But I can guarantee you, my problems are not related to my service.

Best of luck.

A fish and a bird can fall in love, but where will they build their nest?