Miguel Alamilla, manager at Hol Chan Marine Reserve, who was at Shark Ray Alley at the time spoke with The San Pedro Sun and recapped his experience.
"I received a call from the rangers that an incident had been reported. The report was that four individuals (in fact it was seven) went missing during a snorkeling tour in the Hol Chan area. So we responded to that. Once at the site we discovered that three of the snorkelers had made it back to the boat while the boat captain/tour guide had remained to search for the four that had drifted. We managed to pick up the guide, Marcel Graniel who was close to the reef crest. This was after 12pm. I think this incident happened around 11:45am. He told us that there were four people stranded. We were trying to locate the people. Several hundred meters south of where we picked up the tour guide, we spotted two individuals. By the time we got to them, the waves had pushed the gentleman inside the reef. There was a lady still outside the reef in a very panicked state. I took the man's snorkel gear and I jumped in, swam out and brought her in. She was in an extreme panicked state. When we pulled them in, the man and the lady, they told us that the others were dead. The gentleman, he had his wife's wedding ring on his hand. We put them in another patrol boat and we sent them to the PolyClinic. There were two still missing. We decided to send all five to the PolyClinic to receive medical attention."More information in the UPDATE in the San Pedro Sun
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