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BWS will be open on Saturdays starting June 13, 2020

BWS to resume to normal working hours on Monday, June 15, 2020.

Belize Water Services Limiting Visitations

Belize Water Services places the utmost importance on the health and safety of our customers and staff Due to the further increase in cases of Covid-19, effective Monday, August 17 2020, our Customer Service Representatives countrywide will be available via our whatsapp and toll-free numbers or email provided below. BWS reminds customers to use the online payment options. However, our cashier sections will remain open and customers can also utilize the drop-box outside of each office for quick drop-of payments.. If it is necessary to visit any of our offices for payment options only, you must wash and sanitize hands prior to entry; a mask must be worn properly and social distance will be enforced Let's help stop the spread of Covid- 19.

New Opening hours for Cashier Services only.

BWS resumes normal working hours.

BWS informs customers that, due to the recent spike in COVID infections, effective Monday November 30, 2020, Customer Service visits at all branches will be restricted to senior citizens or by appointment only. Customers are encouraged to access our services remotely via telephone, WhatsApp messages, email or social media requests.

Our cashier services continue to be available country-wide; however, we encourage customers to utilize the online banking portals to make payments and to avoid long lines. This will help in mitigating COVID-19 risks.

BWS apologizes for any inconvenience these changes may cause. But let's all do our part to stop the spread of this deadly pandemic. Please wear your masks properly, maintain social distance, wash or sanitize hands regularly and follow all other safety protocols.

BWS Holiday Schedule

Changes to our opening hours country-wide!

Belize Water Services is informing our valued customers that branches countrywide will be closed from1:00 PM on Thursday, April 1, 2021 to Monday, April 5, 2021. BWS will resume normal business hours on Tuesday, April 6, 2021.

Have a safe and blessed Easter Holidays!