Dear Jeff,
I'm sorry that our dining room wasn't able to accommodate you on your last night (this time!) in San Pedro. I can assure you it wasn't because we didn't want to.
By way of explanation, we've found it helpful to implement a reservations policy and guidelines concerning the maximum number of guests we can seat at one time - not because we don't want to accommodate everyone, but to ensure that we're able to give our dinner guests the best service possible.
Whenever possible we'll accommodate people who haven't made reservations, but our ability to seat more guests depends on the number of reservations already booked for a particular period and whether there are any large groups due in, as was the case on 8 January.
Although our dining room looks large, we unfortunately only have a total of 15 tables so we were about to fill up rather quickly with pre-booked reservations including tables of 10+ guests.
It sounds like you had a wonderful time in San Pedro; on your next visit I hope you'll make plans to have dinner with us - I'm sure you won't be disappointed.
I'm quite often here in the evening, please ask one of our waiters to give me a call, I'll look forward to meeting you.
Best,
Brent Kirkman