I have to second what Pedro2 said.
Not long ago, we had a lady transfer to Caribe Island. She had been promised oceanfront, with meals, and I'm not sure what all. And, she had prepaid the entire amount.
She didn't get anything that was promised, although I suspect it was a bad travel rep, instead of the property.
Make sure you go with someone you have checked out. Just like you get references on doctors or housekeepers, look around, ask questions.
I too, agree that Barb is amazing. She knows Belize like FEW do. A few months back, the Tourism Board hosted about 100 travel agents in Belize, so there are some knowledgable agents out there.
Cheerz!