I surprised that users of many new high tech devices are able to master the operation of these devices using the user and technical guides. The high tech market is so competitive, and all are in a rush to be the first to deliver their product to the market, that techwriting, as referenced earlier, is an afterthought, or pursued at the end of the product development cycle. In fact, I think it's a common practice for high tech firms to have the office cleaning crews to prepare the product informational documents.

If you must choose between two evils, pick the one you've never tried before.