LOL its a casino dude course its meant to clean out customers pockets as are all casinos.

The reason I pasted the apology was because it belonged here as it was in a thread on its own, additionally I am not the BYC just a visitor visiting and thought that there seems to be a witchhunt for the BYC by the same people bad mouthing them especially Pedro2 (if you look at history) and it was only right to copy it here to show they did apologise quickly and its understandable on a soft opening that things would not necessarily run smoothly

I beleive whatever this company does based on reading the history of them the same posters will do there best to bad mouth them it also seems the best thing BYC could do is get rid of that Sergio character as he seems like a NON people person and should be kept on a short leash and away from anything to do with customer service PR etc

just a non bias outsiders view looking in