Ummm, we're contracted to Reef Village, same as the owners. It's the same group. They're affiliated with Interval International, but bitching to them will only get Reef kicked off their TS exchange.
sonlover's gotten way more response than I have. And I've been emailing for almost a year. I never even got my Interval membership processed until I shamed them on their FB page by asking outright if I was scammed. They removed my post (which I re-posted repeatedly until they actually emailed me. What a surprise, my II membership info was sent right away,. This was my first inkling to the thought that maybe I was dealing with some bsiness people who may not be entirely on the up and up...

At least there's a way for any of us TS owners to have a way to share info.
To a degree I agree with the EC guy, this is no place to sit and bitch and be all negative. But working this out involves sharing our frustrations as well. Part of the process...

Just checked my agreement, contract is with Reef Village Vacation Club. Is that not the same as the condo owners?

When the power of love replaces the love of power, we will have peace on earth - Jimi Hendrix