Peggy...I think that is a wonderful idea but I have been dashed with LL Bean and Home Depot....just about basic stuff like hammers, nails, tents,etc. Every letter and phone call was shifted off to someone else until the connection was broken. However, that doesn't seem to be the case with everyone here, some of who have had tremendous success and God Bless Them! I guess I am too timid on the phone. But do a search under the "Big Names" in the retail change...you will find people like Jeff Gramm, Jacues, etc., etc.! They can really help you. The only success I have learned about is my sending down 4 50lb bags of Science Diet for the animals.....none of my people stuff made it. Or it's sitting there waiting for Duty.