Thanks Littleengine thanks for the email addy, I will email them right now and see what they say...
I know it is holiday time and there is a lot on the go but please cross fingers we get a good answer from them in a decent time frame.

Dear Valued Customer,
Thank you for contacting Skyservice Airlines Customer Focus pre-flight inquiries. You will receive a response within 5 business days. In the interim, please visit our website at
www.skyserviceairlines.com for further assistance.
We appreciate your feedback so please advise us if you were unable to locate the answer to your question.
Sincerely,
Customer Focus Team
Skyservice Airlines