Peter I dont really know what to say. Overall I did have fun on every one of my dives and the dive masters were great, but there definitely is something lacking in the office area at the dive shop on the pier. I just expected more out of the dive operation from all the rave reviews I had read from members on the board. I find it even more troubling that you are the owner and operator of this company and you did not know of any of these problems until I had posted the dive report. Peter could you please email me, my email contact is in my profile.