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Originally posted by sluggo:
I have used Pro Tech, and Amigos, no real problems with either, would have nit picks about both, (Pro-tech have dm's help your people that need it back in the boat, Amigo's taking people with 5 dives under their belt to the Blue Hole? Oh well not my problem). Overall I think Peter really stood up, and knowing he will respond to problems makes me want to use them again.
The Blue Hole is not for new divers and Peter recommended not to dive the blue hole. Now that I have 18 dives under my belt and his staff could see my ability while diving the various Canyons, they know if I can do the Blue Hole. Maybe after I get my Deep Diver and Adv. Nitrox (doing the class together), I'll want to try the Blue Hole.

Another thing, when I see something I don't like, I usually tell the person in charge or owner. It doesn't mean I am complaining and looking for something in return, but if no one tells them they are doing something wrong or something they'd like to see done, the company doesn't know; the owners can't read minds. Just be nice, respectful and clearly state your objections and observations. Constructive critisim is what's needed, not bickering and complaining.

I was at a Don Pablo's resturaunt while in college eating dinner with a friend. The meal was probably $25 total and we ate there at least once a week, if not twice (long story). After the meal, the manager came up to us, asked us how the meal was and in a calm and sincere voice replied "Honestly, it was the worst prepared meal we've had here. We are in here all the time but this time the tamales were dry, the flautas were a little cold (and mentioned a couple other things), but the service was excellent as usual." I was expecting to pay the meal, it wasn't a horrible meal, just less than what I was used to. The manager went to the cashier and said the meal was on the house, so instead of paying $25 for the meal and $5 for the tip, we each left a $5 tip for the server ($10 tip). The waiter still deserved his tip and since we got the meal for free, left him some extra cash. If people acted like that on a regular basis, there wouldn't be the need to flame companies on posting boards such as this. As we can see (besides the one person hyping Amigos to a Godly level who might have other motives) others have said it was a pleasent experience diving with ProTech.

My experience happened to be what I was expecting. Good boat crew who helped us with the gear getting off and onto the boat, fresh bags of water in coolers, anti-fog for the masks and asked us where we had gone and what sites we'd like to see. When I dove in Cancun and Cozumel, I loved the bottles of Coke (made with pure sugar laugh ) in addition to water on the boat, but we were unable to pick the sites, they chose for us where to dive. Every operation is different, all I can say is that I plan on using ProTech again. If i didn't feel comfortable using them, I wouldn't plan on getting Nitrox, Deep Diver and Adv. Nitrox with them. My life is in their hands and that's what matters the most.